Shipping policy

Shipping

We currently ship across Canada and the United States.

Orders are typically processed within 1–3 business days.

Estimated delivery times after shipment:

  • Canada: 2–5 business days
  • United States: 4–8 business days

Tracking information will be emailed once your order ships.

Please note that shipping times are estimates and may vary depending on carrier delays, weather, customs, or high-volume periods.

Incorrect Addresses

Please make sure your shipping address is entered correctly at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

Lost or Delayed Packages

If your package appears lost or significantly delayed, email us at info@care402.com and we’ll do our best to help.

Customs & Duties

International orders may be subject to customs fees or import duties depending on the destination country. These charges are determined by local customs authorities and are the responsibility of the customer.

Questions

Questions? Reach out at info@care402.com.