Shipping policy
Shipping
We currently ship across Canada and the United States.
Orders are typically processed within 1–3 business days.
Estimated delivery times after shipment:
- Canada: 2–5 business days
- United States: 4–8 business days
Tracking information will be emailed once your order ships.
Please note that shipping times are estimates and may vary depending on carrier delays, weather, customs, or high-volume periods.
Incorrect Addresses
Please make sure your shipping address is entered correctly at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.
Lost or Delayed Packages
If your package appears lost or significantly delayed, email us at info@care402.com and we’ll do our best to help.
Customs & Duties
International orders may be subject to customs fees or import duties depending on the destination country. These charges are determined by local customs authorities and are the responsibility of the customer.
Questions
Questions? Reach out at info@care402.com.