Return Policy

If, for any reason, you are not completely satisfied with your care402 purchase, you may return it within 30 days of delivery.

We invite you to use the product for at least seven days before making your decision, as both hair and scalp often require time to adjust to a new regimen.

To initiate a return, please contact us with your order number and reason for return. Our team will guide you through the process with care.

Refunds are issued to the original form of payment once the item is received and inspected.
Please note that shipping costs are non-refundable.

Should your order arrive damaged or incorrect, kindly notify us so that we may arrange a prompt replacement or refund.